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Samsung M51, se incinge incredibil de mult

Posted: 27 Jun 2021 11:31
by Levy
Toate bune si frumoase, pana la camera acestui telefon.
In mod filmare UHD si cu super stady activat, telefonul o ia razna din punct de vedere termic.
Are stabilizare foarte buna la filmare si fara acest super stady mode, insa daca are si acesta ar trebui sa poata fi folosit si acesta.
Deci cum explicam, dupa aprox 10-15 minute de filmare in modul amintit mai sus, observi ca luminozitatea ecranului scade atat de mult, incat deja se vede rau continutul pe ecranul super amoled al telefonului, mai ales daca este si soare pe afara, este aproape rau de privit ecranul, care in mod normal nu are asemenea probleme, iar daca verifici corpul telefonului realizezi ca are o temperatura incredibil de mare.

Nu stiu daca doar telefonul meu face acest fenomen, sau si alte telefoane din aceasta serie, in asemenea conditii au asemenea probleme.

Am scris intre timp la suportul de la Samsung, unde mi-au dat urmatoarele raspunsuri.

Regarding the situation you encounter with your Galaxy device, we would like to inform you that, in conditions of long-term use of certain applications, the heating of the device is a normal behavior.

When you run multiple applications, the processor processes more tasks and, as a result, additional heat is emitted. This happens on most electronic devices (even computers / laptops), including devices from other manufacturers.

The reasons why your phone may overheat are as follows:

• During the initial setup after purchase or when restoring data
• Intensive use of the camera
• Using applications that require more power or using applications for long periods of time
• While multitasking (or when running many background applications)
• Exposed to extreme heat
• Ventilation blocked
• Charging the battery with a damaged USB cable
• The USB jack of the device is damaged or exposed to foreign matter, such as liquid, dust, etc.

Here are ways to effectively cool your phone:

• Keep your device up to date with the latest software
• Remove the phone cover
• Make sure that the phone is not exposed to direct sunlight
• Reduce the brightness of the display
• Turn off Wi-Fi, GPS, and Bluetooth when not in use
• Shut down applications that increase battery consumption or run in the background when not in use
• Delete unnecessary files or unused applications.

You can also check the device by activating Safe Mode.

Safety mode is activated by restarting the phone. At restart, when the Samsung logo appears on the screen, pressing the Volume Down button until the phone enters the main screen.
Using the device in this mode, you will be able to test the functionality of the phone, having only the system applications active.
Safety mode is deactivated by simply restarting the terminal.

We remain at your disposal in the future for other information!


If the situations continues in Safe Mode too, we recommend you to perform a factory reset from your device settings, but before that you should save your data using Smart Switch:

You can download Smart Switch program from the link below:

http://www.samsung.com/ro/support/smartswitch/


In order to be able to determine if the app is working properly or not you will have to perform the checks listed above, if the situation persists after trying all these, then a service diagnose will be necessary in order to be able to determinate it's cause. But yes, a 15 minutes use of the camera especially using it on it's best performance can cause overheating.

....aici eu am schimbat culoarea fontului...

Din ultima sa inteleg ca daca folosesti camera telefonului la cele mai bune performante este normal sa se incinga telefonul pana sacadeaza la filmare si ti se intuneca ecranul ?? :shock:

Re: Samsung M51, se incinge incredibil de mult

Posted: 27 Jun 2021 14:15
by ASiX88796
»
If SAMSUNG GALAXY M51 temperature is too high, then we suggest to turn off for several minutes until the temperature decrease. After that, we can try to turn it on again and find out the problems or remove some not use applications.

If overheat problems still happen on our SAMSUNG GALAXY M51, then please backup all important data and hard reset or reformat SAMSUNG GALAXY M51 for make it work normally again from beginning state.

sursa: /how-to-fix-overheating-on-samsung-galaxy-m51-hot-body/

Alte link-uri:
- /Samsung-Galaxy-M51-overheating/
- /samsung-galaxy-m51-overheating-problem/
- /samsung-galaxy-m51-overheating/
- SAMSUNG GALAXY M51 overheating

După cum vezi din link-urile de mai sus, și alții se plâng că se supraîncălzește.
Păcat.
Și eu chiar mă gândeam să trec la Samsung dar văd că și la firmele mari sunt probleme... fierbinți.

L-ai luat de nou? A făcut așa de la început? Majoritatea din ce am citit dau vina pe aplicațiile instalate sau pe update-uri. Oricum... mie unul nu mi se pare normal.

Re: Samsung M51, se incinge incredibil de mult

Posted: 27 Jun 2021 15:21
by Levy
Da, telefonul a fost cumparat de nou, anul trecut.
Nu am avut asemenea probleme cu el, sau poate nu l-am "forjat" 15 minute cu filmarea UHD si ultra steady.
In rest este foarte OK, doar aceasta combinatie i-l da peste cap. Poate sa fi venit odata cu Android 11, nu-mi dau seama.
Nu am probleme cu acumulatorul, deocamdata. Indiferent de ce faci si cat tine doua zile fara probleme.

Nici mie nu mi se pare normal. dar se pare ca lui Samsung i se pare normal, chiar de aceea am facut fontul cu ROSU la una din propozitiile din raspunsul lor.

Re: Samsung M51, se incinge incredibil de mult

Posted: 27 Jun 2021 15:59
by Levy
In acest video se observa fenomenul pe filmare

phpBB [video]


de la 6:00 la 6:50, cand am observat ca ceva nu este in regula, am repornit telefonul, care in mod ciudat a pornit destul de greu fata de alte reporniri, probabil din cauza ca avea procesorul limitat la frecventa ca sa se autoprotejeze de supraincalzirea produsa.

Videoclipul este urcat pe youtube in 1080, pentru ca filmarea a continuat in 1080 fara ultra stabilizare.